Refund Policy

Last updated: 12 October 2026

Who we are. FromAll.gift is operated by Ilia Khairullin, Hagefen 1, Nahariya 2232416, Israel. Email: mr.bobush@gmail.com. In these pages “we” and “us” mean the operator of FromAll.gift.

In short: you watch the preview first and pay only if you love it. If something in the video is wrong, we fix it for free. Refunds after payment are possible on request.

1. Preview first

You see the finished video before you pay. Payment is taken only after you confirm that the preview is what you want. That is why digital videos you have approved and paid for are generally not refundable.

2. Mistakes are fixed for free

If there is a mistake in the video you paid for (for example a typo in a name or message, a wrong photo order, or a photo that did not load), email us. We will correct it and send you the new video at no cost.

3. Refunds

We may refund an order on request, at our discretion. For example, if we cannot deliver the video or if we cannot fix a problem. Email mr.bobush@gmail.com with your order details and a short description of the problem.

4. How refunds are paid

An approved refund goes back to the payment method you used. After we approve it, it usually reaches you within 5–10 business days, depending on your bank and the payment provider.

5. Your legal rights

This policy does not limit any rights you have under the consumer law where you live.